Privacy & Terms

Updated Privacy Policy

Effective Date: 20-02-2025

1. Introduction
Welcome to ZingoDine’s Privacy Policy. This document explains our practices regarding the collection, use, disclosure, and safeguarding of your information when you use our website and services (the “Service”). We are committed to protecting your privacy and ensuring transparency in our data practices.

2. Information We Collect
2.1 Personal Data:
We may request personally identifiable information such as your first and last name, email address, phone number, mailing address, and other relevant data ("Personal Data") that helps us provide and improve our Service.

2.2 Usage Data:
Automatically collected information when you access our Service may include your IP address, browser type and version, device details, pages visited, time spent on pages, and other diagnostic data.

2.3 Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance your experience, monitor usage, and analyze trends. You can manage your cookie preferences through your browser settings, though some features may be affected if cookies are disabled.

2.4 Other Information:
We may collect non-personal data through surveys, feedback forms, and other interactions to better understand user behavior and improve our Service.

3. How We Use Your Information
We use your information to:

  • Provide, maintain, and enhance the Service.
  • Communicate updates, offers, and customer support messages.
  • Analyze trends and monitor usage to improve functionality and security.
  • Comply with legal obligations and enforce our policies.
4. Disclosure of Your Information

4.1 Third-Party Service Providers:
Your information may be shared with trusted vendors who assist in operating our Service under strict confidentiality and data protection agreements.

4.2 Legal Requirements:
We may disclose your data to comply with legal obligations, respond to lawful requests, or protect the rights, property, and safety of ZingoDine and its users.

4.3 Business Transactions:
In cases of mergers, acquisitions, or asset sales, your Personal Data may be transferred to the relevant third party. We will notify you when practicable before such transfers take effect.

4.4 Sharing with Global Payments:
As part of our partnership with Global Payments, we may share certain personal information with Global Payments and their affiliates. This sharing is necessary for the review, acceptance, and onboarding of your application and the setup of your account. Your data is not sold or shared with any other parties for general marketing purposes. For more details, please review the Global Payments Privacy Policy:
https://www.globalpayments.com/en-gb/privacy-statement

5. International Data Transfers
Your data may be processed in jurisdictions with different data protection laws. We ensure that appropriate safeguards, such as standard contractual clauses, are in place to maintain your data’s security and privacy across borders.

6. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Usage Data is stored for a shorter period unless used to improve security or functionality, or mandated by legal requirements.

7. Your Rights and Choices
You have the right to:

  • Access and Review: Request access to the Personal Data we hold about you.
  • Correction: Update or correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your Personal Data, subject to legal obligations.
  • Consent Management: Manage your cookie settings and opt out of marketing communications.
    These rights can be exercised via your account settings or by contacting our support team.
8. Security Measures
We implement robust technical and organizational measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. While no online transmission is completely secure, we continuously work to enhance our security practices in line with industry standards.

9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so that we can take appropriate steps to remove it.

10. Data Breach Procedures
In the event of a data breach, we have established a response plan that includes immediate investigation, mitigation of potential harm, and prompt notification to affected users and authorities in compliance with applicable laws.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with a revised effective date. We encourage you to review this Policy regularly to stay informed about how we are protecting your information.

12. Data Requests and Inquiries
If you have any requests regarding your personal data or require detailed information about our data practices, please contact us at support@zingodine.com. Kindly note that due to high volumes of inquiries, responses may take up to 5 business days or more. We appreciate your patience and will endeavor to address your request as promptly as possible.

13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: support@zingodine.com
  • Address: 10, Sherbourne House, Humber Avenue, Coventry, CV1 2AQ, UK
By using our Service, you confirm that you have read, understood, and agree to the terms of this Privacy Policy.

14. Partnership with Global Payments

We work in partnership with Global Payments, a third-party payment processing and onboarding provider. During certain application processes, we may share your personal data with them solely for the purpose of application review, onboarding, and account setup. This data is handled in accordance with GDPR and is never used for general marketing purposes.
You can view their full privacy policy here:
https://www.globalpayments.com/en-gb/privacy-statement

 

Terms & Conditions


These terms and conditions outline the rules and regulations for the use of our website.

1. Acceptance of Terms

By accessing and using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not use our website.

2. Intellectual Property

All intellectual property rights in the website and the content published on it, including but not limited to copyright and trademarks, are owned by us or our licensors. You may not use any of our intellectual property without our prior written consent.

3. User Content

By submitting any content to our website, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display such content in any media format and through any media channels.

4. Disclaimer of Warranties

Our website and the content published on it are provided on an "as is" and "as available" basis. We do not make any warranties, express or implied, regarding the website, including but not limited to the accuracy, reliability, or suitability of the content for any particular purpose.

5. Limitation of Liability

We shall not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, and consequential damages, arising from the use or inability to use our website or the content published on it.

6. Modifications to Terms and Conditions

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website after any such modifications indicates your acceptance of the modified terms and conditions.

7. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed by the laws of the jurisdiction in which we operate, without giving effect to any principles of conflicts of law. Any legal proceedings arising out of or in connection with these terms and conditions shall be brought solely in the courts located in the jurisdiction in which we operate.

8. Termination

We shall not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, and consequential damages, arising from the use or inability to use our website or the content published on it.

9. Contact Information

If you have any questions or comments about these terms and conditions, please contact us at support@zingodine.com.

 -ZingoDine
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